Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I received a e-mail which appear to be from Amazon offering a free product to do a survey to rate my experience shopping with Amazon and all I had to pay was S&H. I went ahead did the survey and got two products and gave them my credit card to pay for S&H.

I received the products and two weeks later my CC was charged $180.00 . When I question the charge I was told that I had 15 days to respond if not the CC would be charge the full amount. I called Amazon and they said the e-mail did not come from them it was a trap for consumers to give them a CC for them to charge you.

Be aware of company. Natura cel and Halo Cel products.

Product or Service Mentioned: Halocel Serum Free Trial.

Reason of review: Consumer Trap.

Monetary Loss: $180.

Preferred solution: Full refund.

I didn't like: Bad exprience.

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